70+ businesses. The same three moments.
Different sectors, different items, different cities. The deals were lost in the same quiet places every time.
- trading and distribution businesses live today
- 70+
- best conversion gain, from collecting requirements up front
- +12%
- fastest response-time improvement recorded
- 30%
- sectors, one pattern: the silence
- 7
trading and distribution businesses live today
best conversion gain, from collecting requirements up front
fastest response-time improvement recorded
sectors, one pattern: the silence
Seven sectors. One pattern.
+10%
more inquiries converted to closed orders
Ten per cent more closes, from follow-ups alone
Quotes were chased hard until the buyer went quiet, then not at all. Now a cadence sits behind every open quote.
+7%
conversion improvement, driven by response speed
First to reply, on a catalogue of thousands of SKUs
Half the inquiries arrived incomplete, so replies came hours late. The missing question now gets asked immediately.
5 months
the longest silence reopened so far
Reconnecting with parties who stopped buying
A party that's fallen out of rhythm is now visible, and gets a conversation before the season, not a post-mortem after.
+7%
sales performance from inquiry visibility
You cannot chase what nobody wrote down
Size, GSM, reams and mill were agreed in chat and recorded nowhere. Once every inquiry hit the register, the quiet ones became visible.
30%
faster response to buyer inquiries
The manual steps between message and rate, removed
Reading the part number, checking the make, finding the rate: that now happens as the conversation happens.
30%
reduction in quote response time
Quotes go out the same day, not the next one
Half the delay was never pricing. It was chasing size, quantity and delivery from the buyer.
+12%
increase in inquiry conversion
Every detail collected before anyone picks up the phone
Property type, area, issue and locality are captured up front, so the first call is about the job and the price.
The deals were never the problem. The silence was.
In their words.
“We were losing inquiries simply because nobody followed up after sending the rate. TradeAssist made those conversations visible.”
Timber Trader
Timber & Wood Trading
“The biggest difference is speed. We know what the customer needs before we call them back, instead of going back and forth.”
Lighting Distributor
Decorative Lighting
“Earlier, a silent customer was just forgotten. Now we know who needs attention and when to reach out again.”
Hardware Trader
Drills & Hardware Distribution
“We finally have a clear view of every inquiry instead of relying on memory and WhatsApp searches.”
Paper Trader
Paper Trading
“The follow-ups happen at the right time, without someone having to remember every customer manually.”
Agriculture Distributor
Agricultural Commodity Distribution
“Our team spends less time asking for missing details and more time actually closing the inquiry.”
Pest Control Business
Pest Control Services
Your first 14 days are on us.
Connect one sales line today. Keep it only if it brings orders back.