You send the quote.
We chase it.

Your sales assistant for trading businesses. It logs every inquiry from WhatsApp, Instagram and email, asks for what's missing, and follows up on every quote that goes quiet.

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CL
Cascade Lumberbuyer · Dan Whitaker · +1 503 555 0148

BuyerTue 10:12

Need pricing on 40 units of 2x4 SPF, 8 ft. Delivery to Portland by the 20th?

AgentTue 10:12

Happy to quote. Stud grade or #2 and better?

BuyerTue 10:20

#2 and better.

Sales teamTue 11:02

$612 per unit delivered. Can hold it through Friday.

3 days, no reply

AgentFri 09:30

BuyerFri 09:47

Sounds good, ship Monday.

Live in 70+ trading and distribution businesses

US, India, UAE, United Kingdom
+10%inquiries closed, timber
+12%conversion, services
30%faster quotes, hardware
+7%conversion, lighting

Five jobs your team stops doing by hand.

Every one runs on the chats you already have. Nothing new for buyers to learn.

Capture

Log every inquiry, any channel

Replaces
Excel sheetsNotebooks

Ask

Ask for the grade, size or GSM

Replaces
CallbacksLost details

Quote

Price from your own list

Replaces
PDF rate cardsCalculators

Chase

Follow up until they answer

Replaces
Phone remindersSticky notes

Revive

Win back regulars who went quiet

Replaces
MemoryOld ledgers

Every inquiry becomes a row. Nobody types it.

Product, quantity and stage are pulled from the conversation the moment it arrives, whichever channel it came in on.
WhatsAppInstagramEmail
Search inquiries...
Add inquiry
StatusAttentionReply3 pending follow-upsShowing 24 of 24 inquiries
InquiryCustomerProductQuantityStatusNext follow-up
Oak boards for AustinHearth & Grain@hearthandgrainWhite oak 1x6220 bfMissing InformationNot scheduledAsked for grade
2x4 SPF, PortlandCascade Lumber+1 503 555 01482x4 SPF #2, 8 ft40 unitsClose-WonComplete
LED panels, ColumbusNorthline Electricpriya@northline.coLED panel 2x4, 40W480 pcsQuote sharedToday, 3:00 PMBuyer quote reminder · attempt 2
Drywall screwsRidge Builders Supply+1 208 555 0192Screws 1-5/8 in60 casesSent to suppliersToday, 11:00 AMSupplier quote reminder · attempt 1
Kraft reel 120 GSMMehta Paper Martorders@mehtapaper.inKraft reel3 tReady to quoteNeeds attention
Drip line, 12 rollsHarbor Ag Co-opsam@harborag.comDrip line 16mm12 rollsClose-LossComplete

The agent works the inbox. You make the calls.

It asks the questions, drafts the nudges and flags the regulars. Anything with a price on it waits for your OK.

Asks for what's missingBefore the buyer goes cold.

RE: Kraft paper, 3 t

orders@mehtapaper.in · Mon 9:02 AM

Need kraft paper, 3 tons, delivery next week.

Agent

Buyer

120 GSM, reel.

Waits for your OKPrices never go out unchecked.

BuyerWed 9:41

Can you do 600 pcs if we confirm this week?

Draft, not sent

Hi Priya, 600 pcs works at $36 each. Holding stock until Friday. Shall I send the revised quote?

Approve and sendEditDiscard

Sent by Devon, Wed 10:04

Spots who went quietThen drafts the message to win them back.

Top silent customers

  • 1Ridge Builders Supplyusually monthlyQuiet for 0d
  • 2Gopal Hardwareevery 3 weeksQuiet for 0d
  • 3Harbor Ag Co-opseasonal, Oct to FebQuiet for 0d
  • 4Northline Electricevery 2 weeksQuiet for 0d

Knows your catalogDrop in the price list you already have. The agent quotes from it.

price-list-october.xlsx

Spreadsheet · 1.2 MB · Updated just now

Indexing
SKUProductGradeUnitPriceStock
LBR-24082x4 SPF, 8 ft#2 & betterunit (294 pcs)$612.0038
LBR-24102x4 SPF, 10 ft#2 & betterunit (294 pcs)$748.0012
OAK-106White oak 1x6FASboard foot$9.801,400
FST-158Drywall screws 1-5/8 inCoarsecase$41.00210

Remembers every buyerWhat they buy, how often, and how warm.

Cascade Lumber5 total · 2 open · 2 won

Relationship0 Strong

BuysSPF framing, #2 & better

OrdersEvery 3 to 4 weeks

PrefersDelivered pricing, WhatsApp

Every channel, one inboxWhatsApp, Instagram and email land in the same list, already sorted.

WhatsApp+1 503 555 0148

Need 40 units 2x4 SPF, 8 ft. Delivery to Portland?

Inquiry created

Instagram@hearthandgrain

Do you ship white oak 1x6? Need about 220 bf.

Inquiry created

Emailpriya@northline.co

RFQ: 480 LED panels, 2x4, 40W. Need pricing by Friday.

Inquiry created

Connect the inboxes you already sell from.

Every number on the team, your Instagram and your quotes mailbox. One buyer, one history, however they reach you.

AccountsManage the channels your team uses to communicate.
Add account
AccountChannelAddressStatus
Sales lineWhatsApp+1 503 555 0100Connected
Maria (field)WhatsApp+1 503 555 0117QR pending
@cascadesupplyInstagramBusiness accountConnected
Quotes inboxEmailquotes@cascadesupply.comNot connected

See where deals stall.

Who is waiting on a reply, which quotes went quiet, and how fast your team closes.

Summary

Last 30 days · All accounts

Sales inquiries

0

4.2 msgs per inquiry · 94 of 140 customers raised one

Messages

0

00:00busiest 11:00 to 12:0023:00

Customers reaching out

0

31 new this month

Unanswered

0/ 186

Median wait6m

Follow-up Opportunities

0

Median reply1.4d
17 chased by the agent

Closed

0· 62% win

Median close3.2d
38 won · 23 lost

“We were losing inquiries simply because nobody followed up after sending the rate. TradeAssist made those conversations visible.”

Owner, timber trading business

Your first 14 days are on us.

Connect one sales line today. Keep it only if it brings orders back.

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